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NOTE: This is a contract role that goes through 6/30/27 with the potential for extensions. It will be mostly remote, but there are times you may need to come into the Madison office for meetings. You must reside in Wisconsin for this role and if relocating, it will be at your own expense and must be done within 30-60 days of hire.

We are seeking a Business Analyst IV for our client partner. Our client is seeking a technically driven, self-motivated and collaborative OnBase Business Analyst to join our client's team. You will serve as the primary conduit between key business stakeholders and technical developers. You will be responsible for translating complex business workflows into detailed functional specifications for OnBase Administrators for configuring OnBase solutions to automate document-driven processes. Candidates must reside in the State of Wisconsin or relocate at their own expense within 30-60 days of hire. Candidate works remotely but may be called into the office at any time for special business meetings or at the request of their supervisor.

Top Required Skills & Years of Experience:

Experience: Must have at least 8 years of Business Analyst experience with hands-on involvement in Software Development Life Cycle (SDLC).
OnBase Expertise: Must have 2-3 years working experience with Hyland OnBase (minimum knowledge of document type groups, document types, document retrieval, and Unity Client).
Functional Knowledge: Must have a strong understanding of security group management, document indexing, and autofill keyword sets.
Soft Skills: Must be a self-starter and consistently portray a sense of urgency and have excellent, written and oral communication skills.
Nice to have skills: Experience with Hyland OnBase modules such as Workflow, WorkView, Document Composition, ShareBase, Unity forms, Image forms, Docusign and Topaz signature integrations.
Certifications related to BA, ADA and/or Hyland OnBase.

Key Responsibilities:

Requirements & Analysis: Facilitate requirement-gathering workshops, interviews, and storyboarding sessions to identify business objectives, functionality gaps and business process. Also provide system analysis to identify integrations and assess impact to existing process and functions across teams. Assist the project manager with creating a work breakdown structure from requirements, entering and managing tasks in Jira, and note taking during meetings.
Stakeholder Management: Act as the main communication channel linking operational teams, subject matter experts, and development teams.
Testing & Quality Assurance: Translate business requirements into User Acceptance Testing (UAT) criteria, execute test plans, and validate system fixes. Coordinate the resolution of UAT/testing feedback with developers and incorporate ADA compliance into the UAT/QA process.
Lifecycle Support: Oversee end-to-end SDLC from system specification prep to final deployment and end-user training. Lead software demonstrations or training sessions, draft user-facing documentation and knowledge articles, create how-to videos, and assist with customer support (policy/process/how-to questions).

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