Job Summary:
This role leads the development and execution of Change Management strategies and plans on large initiatives focusing on the people side of successful program/project execution and sustained benefits.
Job Accountabilities:
- Leads the design and development of the Change Management program/project strategy.
- Creates and manages detailed change management project plans based on the change strategy to drive adoption, sustain changes and realize ROI.
- Establishes and leads initiative Change Management project/program team.
- Develops and maintains the Change Management program /project plans, schedules, and metrics.
- Tracks plan execution and provide status updates to Program Manager, PMO, and Sponsors/Advisory team as identified.
- Identifies and manages people risks, issues, and decisions.
Performs Change Management assessments, including Stakeholder, Readiness, and Impact assessments . Analyzes the information. - Develops strategy as an input to communication and training activities.
- Develops approaches to assess where people currently are in their understanding and support of the change.
- Drives awareness, understanding and ownership of changes throughout the project lifecycle and successfully transfers sustainment ownership at project close.
- Creates, develops, and facilitates change networks or other methods to share information, gather feedback, perform readiness checks, and support those impacted.
- Provides guidance that supports the design and delivery of end-user training and communication.
- Coaches and mentors others on CM practices or deliverables.
- Consults with and influences project leadership and sponsors to develop and deliver results in alignment with change management strategy.
Job Qualifications:
- A four-year degree from an accredited college or university, with emphasis in business, organizational development, or related field.
- A minimum of six years proven Organizational Change Management experience. Extensive knowledge of the tools, methodology and modules used in leading and managing change.
- Prosci or CCMP Certification.
- Demonstrated successful completion of change management projects/ program from start to finish at an enterprise change level involving a complex change.
- Ability to apply change management processes and tools to create a strategy and roadmap for the organization and its customers that increases the overall awareness and ensures adoption of the changes required by projects/programs.
- Proven ability to quickly gain insight into business needs, unique cultures, historical experience with change, and area capacity to change.
- Demonstrated effective interpersonal, verbal, and written communication skills at all levels of an organization.
- Proven ability to develop and maintain productive relationships with key leaders and influence at all levels of the organization.
- Proven ability to think creatively and design strategic solutions to complex changes while managing a project team, schedule, and desired outcomes. Corporate Competencies level of Manager: Business Acumen, Change Management, Communication, Customer Focus, Decision-making, Leadership, Results Orientation and Teamwork.
Work Location: Hybrid (Madison, WI or Cedar Rapids, IA)
**PROSCI Change Management Certification: Required