Senior Project Implementation Manager
Location: Must reside in Wisconsin or relocate to WI within 30 days of start date at own expense (Remote with occasional onsite meetings as needed in Madison, WI)
Duration: Through June 30, 2027, with potential extensions.
Employment Type: Contract
Work Authorization: Candidates must be authorized to work in the United States
Position Overview:
Our government-sector client is seeking an experienced Senior Project Implementation Manager to support a large-scale child support system modernization initiative. This individual will play a critical leadership role in planning, coordinating, and overseeing implementation activities associated with the rollout of a new statewide case management system.
The ideal candidate will possess extensive experience leading complex technology implementations, organizational change initiatives, stakeholder engagement efforts, and large-scale system rollouts within highly regulated environments.
Key Responsibilities:
- Lead implementation planning and execution activities for a major statewide system modernization project.
- Develop and maintain comprehensive implementation and communication plans.
- Coordinate implementation readiness activities across project teams and stakeholders.
- Partner closely with project management, organizational change management, training, technical teams, and vendor partners.
- Track implementation progress, identify risks and issues, and ensure timely resolution.
- Facilitate meetings, status reviews, and implementation readiness assessments.
- Establish and monitor acceptance criteria for project milestones and deployment phases.
- Oversee pilot implementation activities and statewide rollout efforts.
- Ensure training, communications, and operational readiness activities are completed prior to deployment.
- Coordinate functional and technical implementation activities across multiple workstreams.
- Develop executive-level reports, presentations, and status updates.
- Support organizational change initiatives associated with system adoption.
- Manage stakeholder expectations and maintain strong working relationships with internal and external partners.
Required Qualifications:
- 11+ years of professional experience in project implementation, project management, organizational change management, or related disciplines.
- Demonstrated experience developing and executing implementation and communication plans.
- Strong leadership experience managing large-scale technology or business transformation initiatives.
- Proven ability to build and maintain collaborative relationships with diverse stakeholder groups.
- Excellent organizational, prioritization, and time management skills.
- Exceptional verbal, written, and presentation communication abilities.
- Experience supporting enterprise-wide change management, implementation, and training efforts.
- Experience coordinating activities across technical, business, and vendor teams.
- Strong problem-solving and issue-resolution skills.
Preferred Qualifications:
- Experience supporting government, public sector, health and human services, or social services initiatives.
- Experience with enterprise application implementations and system modernization projects.
- Experience managing pilot deployments, rollout planning, and implementation readiness activities.
- Familiarity with organizational change management methodologies and best practices.
Work Environment:
- Wisconsin residency is required. Candidates must currently reside in Wisconsin or be willing to relocate within 30 days of the start date at their own expense.
- Position is approximately 90-100% remote.
- Occasional onsite attendance may be required with advance notice.
- Candidate must be available during core Central Time business hours.
- Candidate must provide their own equipment.