Radio Systems Specialist
Location: Hybrid (Madison, WI area)
Travel: Primarily day travel throughout Wisconsin with occasional overnight travel.
Position Summary:
The Radio Systems Specialist provides technical support, installation, maintenance, and administration of radio communication systems across correctional facilities statewide. This role combines hands-on fieldwork with systems planning, networking, vendor coordination, and technical support to ensure reliable, secure communications infrastructure.
Key Responsibilities:
- Install, configure, maintain, and troubleshoot radio communication systems and related equipment.
- Support integration of radio systems with state networks, including networking equipment, switches, and workstations.
- Assist with planning, implementation, and lifecycle management of statewide radio communication projects.
- Coordinate with vendors, contractors, and facility staff to ensure successful installations and system performance.
- Maintain radio inventories, fleet maps, programming files (code plugs), technical documentation, and system diagrams.
- Support FCC licensing, regulatory compliance, and communications standards.
- Analyze system performance and recommend improvements to communications infrastructure.
- Provide training, technical guidance, and support to staff and facility personnel.
Required Qualifications:
- Experience supporting radio communication systems, telecommunications, or related technologies.
- Knowledge of networking concepts, hardware installation, and technical troubleshooting.
- Strong analytical, documentation, and problem-solving skills.
- Ability to travel statewide and perform hands-on technical work in correctional facilities.
- Valid driver's license and ability to operate state-provided vehicles.
Preferred Qualifications:
- Experience with public safety or land mobile radio (LMR) systems.
- Knowledge of FCC licensing and radio frequency management.
- Experience working with networking equipment, system integrations, and vendor management.
- Background in government, public safety, corrections.