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Senior Project Implementation Manager

Location: Must reside in Wisconsin or relocate to WI within 30 days of start date at own expense (Remote with occasional onsite meetings as needed in Madison, WI)
Duration: Through June 30, 2027, with potential extensions.
Employment Type: Contract
Work Authorization: Candidates must be authorized to work in the United States

Position Overview:

Our government-sector client is seeking an experienced Senior Project Implementation Manager to support a large-scale child support system modernization initiative. This individual will play a critical leadership role in planning, coordinating, and overseeing implementation activities associated with the rollout of a new statewide case management system.

The ideal candidate will possess extensive experience leading complex technology implementations, organizational change initiatives, stakeholder engagement efforts, and large-scale system rollouts within highly regulated environments.

Key Responsibilities:

Lead implementation planning and execution activities for a major statewide system modernization project.
Develop and maintain comprehensive implementation and communication plans.
Coordinate implementation readiness activities across project teams and stakeholders.
Partner closely with project management, organizational change management, training, technical teams, and vendor partners.
Track implementation progress, identify risks and issues, and ensure timely resolution.
Facilitate meetings, status reviews, and implementation readiness assessments.
Establish and monitor acceptance criteria for project milestones and deployment phases.
Oversee pilot implementation activities and statewide rollout efforts.
Ensure training, communications, and operational readiness activities are completed prior to deployment.
Coordinate functional and technical implementation activities across multiple workstreams.
Develop executive-level reports, presentations, and status updates.
Support organizational change initiatives associated with system adoption.
Manage stakeholder expectations and maintain strong working relationships with internal and external partners.

Required Qualifications:

11+ years of professional experience in project implementation, project management, organizational change management, or related disciplines.
Demonstrated experience developing and executing implementation and communication plans.
Strong leadership experience managing large-scale technology or business transformation initiatives.
Proven ability to build and maintain collaborative relationships with diverse stakeholder groups.
Excellent organizational, prioritization, and time management skills.
Exceptional verbal, written, and presentation communication abilities.
Experience supporting enterprise-wide change management, implementation, and training efforts.
Experience coordinating activities across technical, business, and vendor teams.
Strong problem-solving and issue-resolution skills.

Preferred Qualifications:

Experience supporting government, public sector, health and human services, or social services initiatives.
Experience with enterprise application implementations and system modernization projects.
Experience managing pilot deployments, rollout planning, and implementation readiness activities.
Familiarity with organizational change management methodologies and best practices.

Work Environment:

Wisconsin residency is required. Candidates must currently reside in Wisconsin or be willing to relocate within 30 days of the start date at their own expense.
Position is approximately 90-100% remote.
Occasional onsite attendance may be required with advance notice.
Candidate must be available during core Central Time business hours.
Candidate must provide their own equipment.

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